One of my burners stopped working. It is the largest burner (top right when looking at the range). It made a sparking noise and went off and hasn't been working since. Rest of the burners and oven work just fine. What do I need to do? Thanks.
It sounds like the element may or switch may have burnt out. You will need to access the burner switch and check from H1 to H2 with the switch in the on position for 240vac. If there is proper voltage then the element is bad and if there is not then the switch is bad.
My son stood on the left side of our cooktop. Cracking/popping noise when he stepped on it. Now left side front & back burners turn on, heat up to high & unable to adjust cooking temperature. Not sure if I need new dual elements, radiant surface elements or what. Help please & thanks!
Answer Hello PAm,
You should unplug the unit or turn it off at the breaker and verify the power is off. Open the door and remove the screws (3 or 4) that thread straight up toward the ceiling. This will allow you to raise the top. It sounds like there may be a wiring issue where you hasve a wire or two shorting to ground. This should be evident when the top is raised. If the insulation is broken and you cannot configure the harness so it cannot short to ground, you may need to replace the harness for the surface burners 74010050.