Not hearing Daniel B. • Ellenburg Depot, NY • March 18, 2014 Appliance: Model 110.63942101 My Repair & Advice First things first checked for proper voltage at outlet which was ok . I then accessed the heater and checked it as well as the thermals which were ok . Ran dryer to find no voltage from heater relay verified by switching heater relay with motor relay as they are the same unit then heated but motor would stay running .i ordered the part mid afternoon and received it next morning the staff at appliance parts pros are excellent at assisting the customer.I recommend them to everyone looking for parts. Was this review helpful to you?