The controls are on 7 (normally 3-4) but the appliance runs infrequent and the frig/freezer gets too warm. Thus, it seems to not know if and when to run. When it does run it is cold.
Answer Steve, When the compressor attempts to start and cool the refrigerator/freezer do you hear any clicking, humming or chattering noises ? if not then you probably don't want to start at the compressor start devices. You may have a freezer cold control C8946703 that has lost the tolerances and has an intermittent operation.