The part number AP3011868 screw support ladder has became unattached from the backwall of the unit. How is it reattached?
Answer Stan, Chances are the screw and support have "pulled " out of the wall liner. The most common repair is to go to a local hardware store and purchase a "mollie", the same diameter as the hole in the liner. Insert the "mollie" into the hole in the liner, install the support and ladder and screw the mounting screw into the "mollie". The tabs on the "mollie" will expand and hold the ladder and support in position. Thanks and Good Luck