Hi, my Front Load Washer has suddenly just stopped working, no lights, no noise, nothing. I've taken the machine's top off and the front control board is accessible. I'm suspecting the control board as nothing else on the machine has come up (no error codes or erratic behavior). Is there something else I should look for or test prior to ordering the new Control Board? My S/N# is: 14129749JX, and the machine has a date of 2006.12, although I purchased it in 2008. If it is a Control Board, which of the 3 shown on your website should I order?
Thank you for your time.
Answer Hello MCHE,
The first thing that you should always test is incoming power to the wall outlet. You should have 120vac to the small plug in on the wall to ground and to the large plug in. If you do not have 120vac to either of these then it is home supply. Once you determine that you have voltage to the supply at the wall then you want to check to make sure that the unit is getting power through the cord. This can be done by checking for 120vac on Machine control board on CN5 pin 1 to 3 and check from CN5 pin 1 and CN6 pin 1. If you have power at the control board CN5 1 to 3 but not at CN5 pin 1 to CN6 pin 1then you would need to replace control W10273828 if you do not have power but have power at the house supply then you would need new power cord. If you have power at both spots then you need to check wiring for proper connections.