No problem but wanted an additional shelf for refridgerator
Charles K. • Kailua Kona, HI • November 23, 2014
My Repair & Advice
I looked on online for the proper replacement shelf which turned out to be more confusing than I had expected...model numbers, part numbers, compatability charts, etc.
I used the Live Chat function and spoke to two different CSR's over two days. The first "chat" helped me determine which of two shelves that looked much alike was the one I was looking for. The second chat confirmed that the flat rate shipping of $6.95 included shippment to Hawai'i...unlike other online vendors who don't ship to Hawai'i or Alaska (not part of the USA I guess)
Ordered the right part and really didn't give it a second thought feeling it would two weeks or so to be delivered. NO...it was delivered to my door via UPS in less than a week-I was pleasantly stunned!
Shelf fit-thank you-now have more useful fridge space and spouse is very happy (a constant goal of mine).
I appreciate the good, polite and professional service extended to me.
Mahalo, thank you.
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Repair Time Estimate
Less than 15 minutes