Hi, My Jenn-Air ice door is not opening completely. It only opens part way causing the ice to jam. Is there a solenoid controlling this? I see from previous post that you mentioned a circuit board. I don't see one on my diagram. Thanks Mark
Answer Mark, Yes, the dispenser assembly on your refrigerator has both, a solenoid 67883-3 and a PCB / Delay board 61003072. Both components are located on the backside of the fountain bracket assembly 70324-5. You will need to remove power to the refrigerator, remove the dispenser facade and drip tray, remove the screws holding the bracket to the dispenser housing and slide the bracket out carefully. When you flip the bracket over, you'll have access to and can check all the components for damaged shorts,and alignment. Also remember to place the selector slide in the center of the opening, you could damage the actuator switch(s) if you don't.
The ice door no longer opens to allow ice to drop into the glass. I assume it is a solenoid switch.
Answer Ed, The assumption of the solenoid 67883-3 failing is good and logical. However there is the printed circuit board 61003072 This is where the power to the solenoid comes from, it could (and probably is) the culprit. You'll need to remove the bracket assembly and check the board for shorts and damage, as well.