Front loading washer shakes violently. Just started doing this. Took off front, rear, and top panels. Drum turns by hand smoothly and freely. Took strut loose from bottom panel. It appears to be ok and is strong. Any other ideas?
Answer Hello Jim,
It is possible that the inner tub shaft may be broken or loose causing movement of the tub in the spin cycle. Pull the baffles off and check the bolts behind them to make sure that they are not loose. If loose tighten them. Also check the rubber feet on unit to make sure that they are not damaged or torn. Check to make sure that unit is level and legs are locked.
What would make a super loud howl during spin cycle?
Answer Hello David. Based on the information you provided, the bearings are bad and you will need to replace the outer tub assembly 22004465.
Could bad struts cause a clanking noise during the high speed spin with a normal load? (Sounds like metal to metal banging together).
Answer Hello Steve,
Bad struts could make a noise like metal to metal, but the bad strut would be obvious to visual inspection. It is much more likely that the spinner support has had a screw back out or break. This can be diagnosed by opening the door and lifting slightly on the front of the inner tub (spinner). If you don't feel slack, rotate the inner tub 1/3 of a revolution and try again. And once more to make a complete revolution. If the spinner support has slack at any point of the rotation, the spinner support W10181639, and the outer tub seal 12002022 should be replaced.