My washer drum bangs against the washer wall. I have replaced the suspension springs, but at times it continues to act like it is unbalanced. Why are there to pins in a plastice tube attached to the washer frame?
Answer Hello Jeff. Did you check all 4 springs? The large in the back and the 3 on the floater plate. As for the pins, the are only for shipping and do not affect the balance of the unit. You need to make sure the floater plate is centered on the unit as well.
I hear a whining sound. Motor is not secured. Do I need a suspension spring to hold motor in place to the plate? What secures the plate to the frame of bottom?
Answer Hello Barbara,
The motor is attached to a plate which is attached to the base of unit. The motor is supposed to move forward and backward. There is a spring that should be on the motor attached to the plate. If the unit is making a whining noise during agitation then I would suspect the brake making the noise or something in the pump or bearing on pump going bad. If it is making noise during the spin I would suspect that the tub bearing is going bad or the pump bearing going out or something clogged in the pump.
Why did my washer stop spinning? But it drains the water. What part will I need to purchase?
Answer Hello Germaine. You will need to check and see if the thrust bearing kit 12002213 is bad on the unit. Manually rotate the drive pulley in a slow
counterclockwise direction until the brake starts to
release and the transmission begins to turn. Position the “Arrow Reference” midway between
the “Min Pulley Hub Reference and the “Max
Pulley Hub Reference” markers located on the
Pulley. If the position of the Cam Arrow to the Pulley Hub is
not within these parameters, or brake does not release, replace the kit.