Hello, I am convinced that I need a replacement set of suspension rods for my Whirlpool Cabrio, it is going out of balance and giving the "UL" code when it goes through its spin cycle and it also sounds like someone is hammering on it. I got the top cover removed finally and got the suspension rods taken out and just from looking at them, they appear to be fine. I was wondering if I should be able to compress the springs on the suspension rods with my bare hands or if they should be completely stiff. Thanks
Answer Rick, The suspension springs can be compressed by hand as long as the rods are straight, and the springs are mounted properly you're machine is OK. You do want to check the ball joints in the top of the cabinet, make re they move freely and there is no excessive wear, check to make sure the washer is level in both directions and the legs are locked in place. You'll need to remove the wash plate and inner tub and check the hub assembly 280145 if the "teeth" are worn or bent the tub won't engage properly and could also cause a "UL" code and hammering noise. Otherwise the issue would be in the rotary position sensor or stator on the bottom of the tub.