Hello, I have a Kitchenaid model KSFS25FJBL01 Counter Depth Refrigerator, and the ice dispenser, water dispenser, and light are not working. Sometimes I'm able to get the light to work, so I know the bulb is good, but it's an intermittent problem. The ice and water dispensers never function. Does this sound like the front panel switch assembly (Part Number AP3086666) is bad? Can I use a multimeter to determine the problem? If so, what exactly should I look for? Thanks, Mark
Answer Hello Mark,
This sounds like possibly a bad light/door switch 12466114. If it doesn't make when closed, the dispenser is disabled. This would not mean the lights would not come on since this is a different connection inside the switch. I would also check the harness at the door hinge for broken or naked wires. The other switches in the dispense area should be checked in case they have been fouled by drinks splattering when ice was dispensed.
My ice dispenser quit switching from cube to crushing. Is it possible that the switches in the door quit working? Every thing else works fine.
You will want to check the solenoid next to the auger motor to make sure that it is not stuck in the cube position which would be the up position. If so then make sure that it will come back down and if not then the solenoid would need to be replaced. If this checks ok then the switch would most likely be the cause of failure.