WASHER DOOR WONT LOCK, THERE FORE WATER WILL NOT RUN INTO TUB. IF START SWITCH IS ENGAGED AND YOU HOLD IT IN THE WATER WILL RUN IN BUT WHEN YOU LET GO OF THE BUTTON THE WATER STOPS RUNNING. HELP!!!!! WHAT PART DO I NEED TO FIX THIS PROBLEM?
Answer Rosie, The unit shutting down, is most likely due to a loss of an input signal from one of the components, or a damaged control board 22004325 located in the left front corner of the dryer cabinet. As for the door not locking, again it could be due to a control board issue or a faulty door lock wax motor 12002535. We will be sending you some information that should be helpful.
The first indication of a problem was for a few loads the door wouldn't unlock without unpluging the machine for a few seconds. Now the door doesn,t lock (door locked light doesn't come on either). The machine goes through the cycles to off but doesn't spin the water out of the cloths. No high speed spin. What do I need?
Answer Hello Del,
With no door lock light you need to open the control panel and look at the R-11 resistor. It is close to the center of the board and is listed on the board as R-11. If this resistor is burned, the board will have to be replaced and the wax motor will have to be replaced to prevent the board from failing again. Warning: If you replace the board only, the machine will work a few times but the resistor will burn off of the board again.
For a 10 series the machine control board part number is 12001725. For a series 17 the machine part number is 22002988. To determine the series number, look at the serial number on your unit. The first two digits of the serial number is the series number. To determine which board you need as an example, a series 16 would use the 12001725 as a series 10 board. If the first two digits are 17 or higher it will use the 22002988. If this confuses you and you would like us to assist you we will be very happy to do so. Just give us a call. Phone: 1-877-477-7278.