I have a washer machine that seems to get stuck in the rinse cycle every now and then. I left my house and returned 7 hours later and it was still filling with water. Any thoughts on things I should check or what you believe is going on?
Answer Hello Joe. It sounds like the unit is siphoning out the water in the unit. Check and make sure there is only 6" of drain hose in the drain pipe. Also, make sure the drain pipe is 36" off the floor in height. You will need to check and make sure the drain hose has an air gap going into the drain pipe. If it is air tight, it will siphon.
the water level rotary selection dial is stuck in the smallest load position. It simply will not turn. Does this mean replacement of the switch (~$50 part), and how complicated is the replacement if this is the cause? Washer is 15 yrs old and otherwise works ok still.
Answer Dave, If the switch W10231403 is jammed and can't be dislodged, it will need to be replaced. It's not too difficult a repair to make, remove power to the washer. Remove the two screws in the back of the end caps and flip the console up. Disconnect the air tube from the switch assembly, disconnect the wire harness. Use a small flat blade screw driver to press the locking tab in, where it mounts to the bracket and turn the switch assembly to the left(counter clockwise) until it unlocks from the bracket. Reverse the process with the new switch and check it for operation.