Stuck in locked mode ,have tried pressing the air dry button for 5 seconds like it says also tried high temp and dry then cancel still locked out, disconnected the ribbon connector for the keypad ,light goes out,not sure if there is a fuse somewhere? please help relatives coming for xmas!
Steve for Model Number Whirlpool quiet wash plus # DU925QWDB5
Answer Hello Steve,
It may be showing the lock out due to another issue. This unit if you have multiple keys stuck on on the touch pad then the unit will cause the lock light to flash. Try to disconnect the ribbon harness between touch pad and control board. Make sure the contacts are clean and reinsert. If the light still will not goe off then you would need to replace the membrane switch.
dishwasher was not running but the inside smelled warm like after dishes ran a cycle. Heater coil not hot. Upper right side of door panel is warm to touch, inside and outside. When I turned off circuit breaker to the dishwasher it cools off. Is it the electronics getting hot for some reason?
Mike for Model Number DU927QWDQ1 UNDERCOUNTER DISHWASHER
Answer Mike, The warm control panel, would be a "normal" occurrence. As long as the door is closed and latched shut, there is voltag supplied to the control board, and certain components will be "active" and can produce a warm feeling on the panel and door assembly(s). With the warm control board area, the door switches and fuse, should be fine, so the issue should be in the user interface 3380893 or control board 8531292. We'll send you some information, so you can program a test mode, and check the operation of the dishwasher. Thanks
The light on my panel do not work and the dishwasher doesn't run. There is power getting to the unit. It worked once last week by jiggling the handle a bit. I think it's something with the handle not thinking it's properly closed. My jiggle the handle trick doesn't seem to work. Can I replace this?
Nick for Model Number DU930PWPS2
Answer Nick, Your description would lead to a possible issue in the handle 3369457 or latch assembly 3380854. If there's a broken tab or crack in the frame etc, the handle won't interact with the latch assembly properly. There is also the possibility of a faulty door switch as well 4318273 Once you remove power to the dishwasher and remove the inner door liner from the door assembly, you'll have access to the latch and switches, and can determine the issue.