Food freezes in the bottom of ref. and ice builds up on back of freezer. Then ref. does not get cold enough
Answer Hello Darlene. Make sure the fan motor is working good. If so, and the coils frost over, It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the evaporator coils in the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
What does a thermistor do?
Answer Hello Steve. It changes in resistance based on the temperature so the board knows the temp inside the unit.
woke up this morning and found that all the my frozen food are all thawed and water on the bottom of the basket. the fridge seems to be working but the freezer is not.
can you tell me the parts and where the location is?
brand: kenmore elite with fridge on top and freezer on the bottom with seperate doors.
The thermistor for the freezer is located under a cover on the back wall of the freezer. This most likely is not the cause for the freezer not operating. You will want to pull the rear wall of the freezer and check the frost pattern of the evaporator coils. If the frost pattern goes down just a couple of loops on the evaporator then there is a sealed system error with either a restriction in the evaporator or a loss of refrigerant. If the coils have a full even frost pattern from top to bottom then the sealed system is ok. At that point you will want to check for the condenser fan motor to not be working and for the condenser coils to be clogged up with dust.