Freezer and fridge not cold enough/ things are thawing in freezer. Condenser, condenser fan and evaporator fans working. Condenser coils cleaned. Evaporator coils defrosted, yet fridge relatively warm and freezer not cold enought to freeze water or make ice. Could it be the thermostat?
Answer Kevin, Yes the thermometer / cold control W10584888 could be the issue. Before you replace the control, remove the control panel box and air tunnels from the refrigerator ceiling and check that the end of the temperature bulb and thermal mass are in the correct position in the air flow, and that there are no ice or water in the air tunnels restricting the air flow to the control.
Neither the freezer compartment or the fresh food compartment are cooling. What should I check? I'm leaning toward the thermostat. Could it be a relay?
Answer Hello Dan,
This will most likely be the adaptive defrost control 4388931, the thermostat 2325701, or the inverter box assembly W10233421. You should remove the back wall from the freezer compartment and view the frost pattern to see if it is a defrost issue, an ice ball, (indicating a Freon loss), or no frost at all, indicating a complete Freon loss or compressor circuit issue. If there is no frost at all, look for oily places indicating the compressor oil leaking out where the Freon was lost. Also, check for the compressor and both fans running. If the compressor is not running, you will need to check for 120Vac to the inverter box. If voltage is going in but not coming out, it is the problem. If the compressor and neither fan is running, the issue is most likely the thermostat. If they are all running and no cooling action is taking place, the unit most likely has experienced a complete Freon loss or a sealed system restriction.
The freezer part is not freezing my water. Can you help me out please.
You will want to check to make sure that the rear wall of the freezer is not icing up and that the coils are not impacted but have a good even frost pattern. If there is no frost pattern then you would want to make sure that the compressor is running and if it is then you have a sealed system issue involving a leak or restriction in the coils.