The freezer part is not freezing my water. Can you help me out please.
You will want to check to make sure that the rear wall of the freezer is not icing up and that the coils are not impacted but have a good even frost pattern. If there is no frost pattern then you would want to make sure that the compressor is running and if it is then you have a sealed system issue involving a leak or restriction in the coils.
Coils in freezer freezing up. Runs all the time. Refrigerator not cooling.
Answer Hello Shawn. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the back wall of the freezer. If so, you will need to test the defrost heater 2263749 and the defrost thermostat 4387490. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer 4388931. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
Can I use part #ap3996712 in place of ap3970506?
Answer Hello Nick. You will need to use the thermostat that your model number is calling for. The manufacture does not recommend swaping out with the wrong parts. Hope this helps.