I have a 12 year old Kenmore elite refrigerator and both the freezer and refrigerator sides are not cooling. Although, the evaporator fan and compressor are running great. Do I need to replace the defrost thermostat? I've checked door seals and cleaned out the dust under the refrigerator. What else can I do? Help! ex-soccer Mom.
You will want to check the coils in the freezer compartment behind the wall for heavy frost build up. If there is heavy frost build up you will want to test the defrost heater and thermostat for continuity. If either one does not have continuity then replace the faulty part. If both check ok then replace the defrost timer.
I have a kenmore side by side the temperature in both side are not cold enough.The coil in the back is moist. what part would i need to order.
Answer Hello Dod. Based on the information you provided, it sounds like you may have a sealed system issue with the unit. You need an HVAC tech to see if this is the issue and if so, to do the repairs. Thanks.