The upper dryer seems to get too hot. It is warping the clothes trays. There are no warnings associated with this. Is there a thermostat ?
Paul for Model Number MCE8000AYW
Answer Hi Paul. A couple of things can cause it. First: Make sure the vent is entirely clear and not restricted. Make sure the outside vent cap / hood is opening and closing properly 4-5x /yr. so lint and moisture does not back up and create a restriction causing these issues. Second : Use a volt/ohm meter part # TJMA-DM1 to assist you in your diagnostics. There is a thermistor mounted on the blower housing. It is 31001590. If it has shorted then it will allow higher temperatures. Then replace the hi-limit thermostat part # 31001689. And also the thermal fuse part # 31001690. Ohm the heater to see if it has shorted against the case. It is no longer available. Thank You.
Sometimes it won't get hot. I got a help code h1 for the thermistor. What else could it be?
Steven S. for Model Number MCE8000AYW
Answer Hello Steven. If the thermistor is giving an error code, you will need to replace the thermistor 31001590. Hope this helps.