What is the phone number for repair?
Answer Hello Cora. Sorry, but we do not offer service at this time. We are an online appliance parts retail company helping DIYers repair their appliances. Thank you!
Replacing Part Number: 3952379c, but the molex connector is bad too, the connectors are all toasted. i'm savy with molex pins but i'm not sure how to buy just the connector. thoughts?
Without the model number we would not be able to tell you if you can get just the molex connector. In most cases though you will have to get the wiring harness to replace the molex connector. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx
How do I get the timer knob off to replace the timer?
Answer Hello johnnyrotten. With the timer knob pressed in, you will pull on the clip on the back of the timer with needle nose pliers and then pull the knob off the front of the timer as you pull the clip on the back.