One row of tines on the bottom rack of my dishwasher had rusted out and was no longer functional
Lyla R. • Oklahoma City, OK • January 10, 2015
My Repair & Advice
I went online to look for a new dishwasher rack and ran across AppliancePartsPro.com. I had my model number but could not distinguish the 0's from the O's and the 1's from the I's, so I could not bring up the part. Then I noticed the live chat option. I tried this feature and the rep deciphered my model number, found the dishwasher rack that I needed, but also found just the single part that I needed, which saved me about $135. He placed my order for me on a Monday, it arrived in the mail on Wednesday, and I had a fully functional dishwasher Wednesday night. This is a blue ribbon/5 Star company! Everything was 100% satisfactory.