Transmission needed replaced after 16 yrs
John G. • York, PA • March 28, 2014
Appliance: Maytag Washer-Top Loading LAT9416AAE
My Repair & Advice
Ordered my replacement unit from APP, along with a few other "while I am fixing this I should replace that since I am disassembling the washer" parts also from APP. After 2 hours of repair work, the washer is back in full working as new order. The only recommendation to others is make sure you order ALL the parts for the job. Take time to investigate all that you will or might need to replace. An ounce of prevention is worth the pound of cure. Like the old line; measure twice and cut once. Also, make sure you order any special tools. In my case, I overlooked a spanner wrench which is not available just anywhere on a Saturday afternoon.
I also used live chat to verify the "how to." Although my answer was not available via APP, I found my answer via You Tube. The live chat person was still worth the time for me to contact APP. I will remain a customer of APP; great customer service, always the right parts ordered keep me returning! Thank you!!