Makes ice sheet that slides on to grid, grid does not cut. Grid wires appear intact.
Answer Tom, You'll need to disconnect the cutter grid wiring harness from the side panel of the cabinet and check for 4 to 5 ohms resistance across the two wires, with a multimeter. If you have the proper resistance, the cutter grid is good, and you'll need a control board 2304016 if not, the grid wire 4387020 is "open" and will need to be replaced. Heres some meter usage information should you need it : [http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html] Good Luck and Thanks