The drum is very hard to turn clockwise but spins very easy counterclockwise. Would it be the transmission or brake?
Answer Hello Jennifer. It sounds like the brake is holding as it should on the unit. Try turning the pulley under the unit and see what it does instead of the drum.
When the washer is washing, does the tub spins or remains in a stationary position?
Answer Hello Praiman sookar. The tub moves a little, but does not spin during the wash cycle.
My washer when it is on the cycle spin there is a sound underneath and the belt spins, but the washer's agitator doesn't move.
Answer Hello Julie. Check and see if the helix 40047402 is bad under the pulley and is not allowing the pulley to rise and release the brakes. If so, you will need to replace the helix on the unit. If the brakes are releasing and the unit does not spin, you will need to replace the transmission W10219148 in the unit.