The machine will not spin when there is clothes in it . whene you take the clothes out it spins normal . it is the neptune model.
Answer Louis, There should also be an error code in the control panel display, "UL", "DC",etc. The "unbalanced load" or "distribute clothes" codes, could be due to a faulty displacement sensor 12002194 or clutch assembly 12002211 if not due to improper loading. We'll send you some information that will assist you in enterring the diagnostic and test cycles, so you can determine where the issue may be.
Hi, Is the Transmission Assy AP4033948 the main water pump? Thanks.
Answer Hello Daryl! No, the transmission assembly 25001089 is not the main water pump. The drain pump assembly is part number 25001052. If you are looking for the inlet valve to fill the unit use part number 12002242. Thanks!