Ice maker is not making ice, I don't think it's getting water, I get water from the dispenser in the door & the motor turns to dispense the ice,I see the ice striper turn but no ice comes out. Do I need to replace the solenoid valve ,or is there something else that could cause this problem ?
Steve for Model Number 51254103
Answer Steve,
You will want to check to make sure that the fill tube is not frozen. If the fill tube is frozen then you will need to clear the fill tube and replace the valve. If the fill tube is not frozen then you will want to pull the motor module off the icemaker and check for burn marks on the back of the module. If it is burnt then you will need to replace the module.
We have ice but no water to door.Our filter was changed not that long ago.
Thomas S. for Model Number KSRG22FKBL02
Answer Hello Thomas. If there is power to the water valve and no water, you will need to replace the valve on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html