My fabric softener doesn't despense.
Answer Hello John,
If you could please verify the model number on the units' I.D. tag, we can help you with getting the parts you are needing. The model number you have listed does not come up as a valid model number. I'm sorry to put you to this additional trouble but, the model number is the only way we can be assured that we are providing you with the correct parts for your unit. Thank you for your patience and understanding in this matter.
Water not going into machine. Cleaned screens at inlet, pressure is good. Could this be water valve?
Answer Hello Rick,
You will want to test for power to the water valve when the unit is calling for water. If there is no power then the issue would be the control board. If there is power then the water valve would need replaced.
I was getting a F20 error every time I washed. I replaced the flow meter, but I got the same error code.
Answer Hello Deb,
The very next thing to try is to disconnect the water supply hoses and check the screens. You see, the water flowing through the flow meter is what the control is seeing. If the screens are stopping up, it may not be spinning the flow meter fast enough and is giving the fault.Then I would go back in and unplug it and re-connect it. Then I would trace the wires back to the control and disconnect and re-connect that end. If this doesn't correct it the control W10157912 is the part with the issue. You can call in for an exchange authorization for another new flow meter first if you want to eliminate it as a cause.