I purchased a hot water valve and then a water level pressure sensor and the washer still continues to fill. I spoke with one of your technicians and he said it could be the cold water valve. I do not want to continue to order parts and they still do not solve the problem. Do you have any insight on it.
Answer Hello Mike,
Normally if a valve fails, it will be the cold water valve. The reason is that the mineral deposits and sedimentation on the hot side usually stay in the water heater so it's relatively protected. The cold water valve, on the other hand, has all of the sedimentation and mineral deposits go directly through it. The way to tell if the valve is bad is simple. Start the washer filling with cold water and unplug the washer. If the water continues to fill the machine, the valve has failed and will require replacement. If the water stops, it's usually the pressure switch.
Let us know if we can provide any more assistance.
My washer often during a load has an OE on display, then has to be shut off and restarted. Sometimes the water just keeps running in it even when you hit the power button or cycle select to stop or pause it. When it's on and water is running and then the normal cycle would call for water you can hear it like it opens another valve or this one farther cause it's louder!
Answer Hi Thom. Remove the top by removing the 3-screws at the back of the top. Then slide the top back and lift the top up. UN hook the electrical connector one at a time and see if its the cold water (dual) valve part # 34001151. or the hot water (single) valve part # 34001131. You may need to just feel which supply hose has water constantantly flowing in it to be able to tell. The OE code is the inability to drain code. Thank You.