I purchased a hot water valve and then a water level pressure sensor and the washer still continues to fill. I spoke with one of your technicians and he said it could be the cold water valve. I do not want to continue to order parts and they still do not solve the problem. Do you have any insight on it.
Answer Hello Mike,
Normally if a valve fails, it will be the cold water valve. The reason is that the mineral deposits and sedimentation on the hot side usually stay in the water heater so it's relatively protected. The cold water valve, on the other hand, has all of the sedimentation and mineral deposits go directly through it. The way to tell if the valve is bad is simple. Start the washer filling with cold water and unplug the washer. If the water continues to fill the machine, the valve has failed and will require replacement. If the water stops, it's usually the pressure switch.
Let us know if we can provide any more assistance.