Freezer is not freezing just cool air?
Answer Hello Bob. Check for a frost pattern all across the coils. If it is not there, then you have a sealed system failure and will need an HVAC tech for the unit.
When ordering this part is there a diagram that shows how to replace it, thank you.
To properly assist you we will need your model number to help you with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx
i received part no. 12722803W my refrigerator is white the part i received is white with a black strip this will show, is this strip reversible if so how do I change it?
Answer Belinda, The vertical mullion is not reversible, It can be installed in only one way, and operate properly. The black strip could be a "protective" plastic panel coating applied to the painted panel, to reduce the possibility of scratches and damage to the painted finish during shipping and installation.