How do I remove the upper sprayarm?
Answer Hello Barb. You must unsnap the retaining clip W10116811 from the upper arm to remove it from the unit.
I have water backing up in my dishwasher. What is causing the water to back up?
Answer Hello Marie. Either the pump is clogged or the sink lines are backing up into the unit. Check and see if the pump is draining. If not, replace the pump. Also, if the water is clean, the valve may be leaking and need to be replaced on the unit.