I've removed the bolt holding the wash plate on my Cabrio washer model WTW5550XW0 and still can't get it to come off. I want to remove the basket to check for anything in the sump that might be impeding the water flow giving me a long drain error code (F9E1) I've checked the hoses and pump and all is good there. There must be some way to get this wash plate off without breaking it. F9E1 is the only error code the machine is throwing. Thanks for any help you can offer.
Answer Neil, sometimes the wash plate can "stick" to the output shaft. sometimes you have to use the spin basket for leverage, " NOTE: Lifting
the basket will assist in removing the impeller." Once you have the bolt out and the tub cover removed, grasp the inner top edge of the spin basket and lift up on the tub. You'll also want to check both hubs and make sure they aren't distorted or "rounded off". The F9 E1 error code could also be due to sediment or debris lodged in the air tube from the tub. Disconnect the hose from the control board and blow in the end of the hose. this will usually clear any sediment and debris from the hose. check and make sure the hose isn't twisted or kinked, and make sure you have plenty of hot and cold water at the faucets.