Broken top rack wheels on dishwasher
Karen B. • East Haddam, CT • August 03, 2014
My Repair & Advice
I ordered 3 different sets, trying to find the ones that would fit. Until Lou,
Customer Correspondence Specialist, realized what I was trying to do and contacted me by email, explaining that they no longer made those wheels without buying the whole rack system. But he said he'd be able to sell me just the wheels (and they were cheaper than the ones I'd just ordered), and wanted my permission to change my pending order.
They fit perfect, This is an example of outstanding customer service that all companies should try to live up to. Thank you so much Lou and AppliancePartsPros.com