Whirlpool washer direct drive motor coupling had gone bad and washer was not spinning or agitating
Aaron P. • Fort Meade, MD • July 26, 2014
Appliance: Whirlpool Washer LSQ9110KQ1
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My whirlpool washer was no longer spinning, so my first stop was YouTube where I found the video from AppliancePartsPros showing how to replace the motor coupling. In addition to the replacement guide, Matt also shows you how to diagnose the problem by looking for rubber shavings under the washer. Seeing the rubber shavings under the washer, combined with the fact that the washer still drained meant that the motor was still working, so something else in the drive train was bad. I took the washer apart and found that both of the plastic parts were broken, and the rubber piece was very worn. After receiving the replacement part, I had it installed in less than 30 minutes.
Parts for my appliances are available at other online stores for less money, but those other online stores don't have the outstanding step-by-step videos showing exactly how to diagnose problems, disassemble appliances, replace parts, and reassemble. The how-to videos are the main reason I will always buy (and recommend that my friends & family buy) parts from AppliancePartsPros.com.
Important notes below!!
The motor is fairly heavy, and awkward to support after you remove the motor mounts. Keep that in mind so you don't crush your fingers.
Hand-install and press on the plastic coupling pieces before you take a screwdriver to them. They should go on about half way, or a little more, before you tap them into place. I took the screwdriver to mine before hand-installing them, and one went on a little crooked and I had to remove and re-install it.
Stay near the washer during the first wash after you repair it. Squealing/knocking sounds or burning smells may mean a part was installed incorrectly. I did smell burning rubber after my repair, so I disassembled the washer, and removed all the rubber shavings left behind by the failed part. That fixed the burning rubber smell. It will save time if you clean everything the first time.
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