Keith for Model Number wtw8000dwo Loud grinding noise just before spin. The wash plate spins freely and when trying to remove the wash plate bolt, the motor turns also.
Answer Keith, the when removing the washplate bolt, you will want to hold the washplate to prevent this rotation as it is a normal occurrence. You may want to check the clutch slider [W10734521] to ensure that the spline has not been damaged. From there, you will also want to check between the spin basket and the outer tub to ensure that there is not an object that may be partially stuck. If those check good, then it is possible that the gearcase [W10811956] may have a bad gear. The most likely situation is going to be an issue with the slider or clutch [W10754448]. Read More... Answered by AppliancePartsPros.com | Thursday, June 13, 2019