Testing the dispenser control board on a Frigidaire refrigerator

If your Frigidaire refrigerator isn’t dispensing ice, the problem may be with the dispenser control board. This part is responsible for controlling and managing the operation of the ice dispenser. Before you call for a repair technician, you can quickly test the part yourself to determine if it’s the source of the issue. By following the steps outlined in this guide, you’ll have the knowledge to troubleshoot the problem and get your refrigerator dispenser back up and running.

If you need any replacement parts for your appliance, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

The troubleshooting information provided in this article is based on model number FRS6LF7FS4 and may not apply to your specific appliance model. We recommend consulting your manufacturer’s documentation or contact us with any questions.  

Safety precautions

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind: 

• Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.
• Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
• Take your time and don’t rush while working to prevent accidents and personal injuries.
• Work in a well-lit area so you can clearly see and access the interior parts.
• Clear your workspace of clutter and other obstacles.  
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.
• Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury. 
• If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it. 
• Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.

Read more: How to troubleshoot a Frigidaire fridge that won’t dispense ice

Tools and materials needed

• Multimeter
• Phillips head screwdriver

The specific tools required may vary depending on the model of your appliance and the type of fasteners used on it. 

Read more:  Why is the ice dispenser in my fridge only giving me crushed ice?

Testing process 

LIVE VOLTAGE WARNING: For this test, the appliance needs to be plugged in and powered on. Please be very careful to protect yourself from electric shock, which has the potential to cause serious injuries. Don’t ever test live voltage if you’re uncomfortable using a multimeter.

1. Remove the dispenser tray from the dispenser assembly by unscrewing the 3 screws located under the tray on the front.
2. Lift the dispenser cover off once the screws are removed.
3. Remove the 4 screws holding the dispenser housing in place.
4. Set your multimeter to measure AC voltage (VAC).
5. Touch the positive (red) multimeter lead to the light blue wire and the negative (black) lead to the purple wire.
6. Push the dispenser lever and observe the voltage reading on the multimeter. You should see a reading of approximately 120 VAC.
7. If you do not get a 120 VAC reading when pressing the dispenser lever, the dispenser control board is faulty and needs to be replaced.
8. If you do get a 120 VAC reading, the dispenser control board is functioning correctly, and you will need to test the switch board and wire harness next to determine the cause of the ice dispensing issue.

Read more: How to clean and maintain your refrigerator’s water dispenser

Additional information

Thanks for reading! If you still need some replacement parts, grab your model number and head over to AppliancePartsPros.com. We offer over two million parts and most orders arrive in two business days. If you need some help with finding the right part or placing an order, you can contact our team at 1 (877) 477-7278.

While you’re waiting for your new part to arrive, you can explore our DIY blog and watch thousands of video tutorials on our YouTube channel.

Be sure to follow us on Facebook, Twitter and Instagram to see our latest repair guides!