How to Replace Ice Bin Switch W11123943 on a Whirlpool Fridge


Steven E / Wednesday June 18, 2025


Do you have a Whirlpool refrigerator that’s refusing to dispense ice, even though the bin is full? The culprit might be a faulty ice bin safety switch, leaving your refrigerator to think the bin is missing. Watch the easy-to-follow video below and discover how to swap out this essential part and get your fridge back in action in no time!

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If your Whirlpool refrigerator isn’t dispensing ice, even though the bin is full, the ice bin safety switch (part W11123943) might be the problem. This small but important switch detects whether the ice bin is in place, and if it’s faulty, your fridge might act like the bin’s missing. Luckily, replacing the switch is a pretty straightforward DIY fix. In this guide, we’ll show you how to safely remove the old switch and install a new one so your ice dispenser can get back to work. Let’s jump in!

Watch here: How to replace ice bin safety switch on a refrigerator

The information in this article may not apply to your specific appliance model. We recommend consulting your manufacturer’s documentation or contact us with any questions.

Tools and materials needed 

Taking a few minutes to get organized will make your repair job less stressful. Be sure you have these supplies on hand before tackling this project:

  • Phillips screwdriver
  • Flathead screwdriver

Safety first 

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:

  • Always power off and unplug your appliance or switch off the circuit breaker before you attempt any maintenance or replacement work. This keeps you safe by preventing any risk of electric shock. 
  • Take your time while working to prevent accidents and personal injuries. Rushing is the enemy of precision.
  • Work in a well-lit area so you can clearly see and access appliance parts.
  • Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.
  • Never work on internal parts with wet hands. Make sure the work area is completely dry.
  • Check the user manual to see if there are specific installation or safety instructions related to your appliance or replacement part. 
  • Be gentle when handling or removing parts. Excessive force might damage the appliance or cause personal injury.
  • Wear insulated work gloves to protect your hands from sharp metal parts and debris.
  • When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
  • Consider wearing safety glasses and/or a dust mask when working with chemicals, dust or a large amount of debris to prevent irritation or injury.
  • If your appliance has any parts that hold water, turn off the water supply at the outlet before beginning repairs. Keep towels ready to catch any residual water in the system when removing parts.

Replacement Steps

Step 1- Remove the cover panel and ice bin

  1. Open the freezer door.
  2. Press down on the latch to open the ice bin.
  3. Lift the ice bin straight out to remove it.
  4. Use a Phillips screwdriver to remove the four screws that hold the panel on the housing.
  5. Lift up on the cover and pull it slightly out to expose the wiring.
  6. Press the tab on the connector to disconnect the wire harness.

Step 2- Remove old switch

  1. Turn the housing over.
  2. Use a flat-blade screwdriver to pry off the connector from the switch.
  3. Use the flat-blade screwdriver to press on the locking bar on the side of the switch while using your other hand to pull the switch in, releasing it from the housing.

Step 3- Install the new switch

  1. Turn the housing over.
  2. Line up the new switch and slide it into the housing.
  3. Turn the housing back over.
  4. Slide the wiring harness connector onto the switch.

Step 4- Install the cover

  1. Line up the cover and reconnect the wire harness connector.
  2. Slide the bottom in and press the top into place.
  3. Use a Phillips screwdriver to secure the panel on the back with the screws.
  4. Install the ice bin.
  5. Close the door.
  6. Plug the unit back in.

More information

Thanks for reading! We hope this guide helped you replace the ice bin safety switch in your Whirlpool refrigerator. 

If you still need some replacement parts, grab your model number and head over to AppliancePartsPros.com. We offer over two million parts and most orders arrive in two business days. If you need some help with finding the right part or placing an order, you can contact our team at 1 (877) 477-7278.

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