How to troubleshoot & clear an E71 error from a Frigidaire dryer


Steven E / Thursday May 9, 2024


If your Frigidaire dryer is displaying an E71 error code, don’t worry. This code is one you can troubleshoot yourself with just a few steps and a bit of time.

If you find out that you need any replacement parts for your Frigidaire dryer while you’re troubleshooting, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

Disclaimer: The error code information in this article is based on general service manuals and may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.

What does the E71 error mean?

The E71 error typically indicates a problem with the dryer’s outlet control thermistor, which monitors the outlet temperature coming through the air duct. The thermistor may have an open circuit, which means there’s a break or interruption in the electrical pathway. As a result, the thermistor wouldn’t be able to provide accurate temperature readings.

There could also be a loose wire connection or a problem with the dryer’s control board. It’s also possible that the error code could be triggered by a power surge or electrical issue.

Read more: How To Disassemble A Dryer

Safety precautions

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:

  • Always power off and unplug your appliance or switch off the circuit breaker before you attempt any maintenance or replacement work. This keeps you safe by preventing any risk of electric shock.
  • If the appliance has recently been used, give it plenty of time to cool down before working on it.
  • Take your time while working to prevent accidents and personal injuries. Rushing is the enemy of precision.
  • Work in a well-lit area so you can see and access appliance parts.
  • Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.
  • Never work on internal parts with wet hands. Make sure the work area is completely dry.
  • Check the user manual to see if there are specific installation or safety instructions related to your appliance or replacement part.
  • Be gentle when handling or removing parts. Excessive force might damage the appliance or cause personal injury.
  • Wear insulated work gloves to protect your hands from sharp metal parts and debris.
  • When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
  • Always take photos or make a note of wiring terminals or other connections before disconnecting them to make reassembly easier.
  • Don’t test live voltage with a multimeter if you’re unfamiliar with how to prevent short-circuiting.

Read more: 9 Ways To Improve Your Dryer’s Performance

How to troubleshoot the E71 error

Before you call a repair service, try these easy troubleshooting tricks to clear the E71 error code.

  1. Unplug the dryer from the power outlet.
  2. Find the outlet control thermistor, which is usually located near the heating element or exhaust duct. Consult your dryer’s user manual if you’re having trouble finding it.
  3. Inspect the wiring connected to the thermistor. Look for any signs of damage, fraying, or loose connections. If you find any issues, replace the wiring as needed.
  4. Set a multimeter to resistance (Ω) mode.
  5. Touch the multimeter probes to the terminals of the outlet control thermistor.
  6. Check the meter reading. At room temperature (68-77°F) the thermistor’s resistance should be between 4.9K Ohms and 6.2K Ohms at room temperature.

If the measured resistance is significantly higher or lower than the specified range, then the thermistor is faulty and needs to be replaced.

If the measured resistance falls within the specified range, the outlet control thermistor is functioning correctly. If the wiring also looks good, you can replace the control board as a last resort.

Read more: How to Clean a Dryer Vent

Additional information

Thank you for reading! We hope this guide helped you get your Frigidaire dryer working again.

If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos.

If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.

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