E64 error code on a Frigidaire dryer: A troubleshooting guide

If you own a Frigidaire dryer and have encountered the error code E64, it likely means there’s a problem with the heater circuit. Fortunately, fixing it is a relatively quick and easy process that you can complete yourself.

If you find out that you need any replacement parts for your Frigidaire dryer while you’re troubleshooting, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

Disclaimer: The error code information in this article is based on general service manuals and may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.

What does the E64 error code mean?

When your Frigidaire dryer displays the error code E64, it usually means the heating element circuit is open. When the electrical circuit is interrupted, the element can’t generate the right amount of heat to dry the laundry. As a result, the dryer may fail to heat, which can cause longer drying times.

Read more: How To Disassemble A Dryer

Safety precautions

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:

• Always power off and unplug your appliance or switch off the circuit breaker before you attempt any maintenance or replacement work. This keeps you safe by preventing any risk of electric shock.
• If the appliance has recently been used, give it plenty of time to cool down before working on it.
• If you have a gas model, shut off the gas supply to prevent any leaks while you work.
• Take your time while working to prevent accidents and personal injuries. Rushing is the enemy of precision.
• Work in a well-lit area so you can see and access appliance parts.
• Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.
• Check the user manual to see if there are specific installation or safety instructions related to your appliance or replacement part.
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause personal injury.
• Wear insulated work gloves to protect your hands from sharp metal parts and debris.
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
• Always take photos or make a note of wiring terminals or other connections before disconnecting them to make reassembly easier.
• Don’t test live voltage with a multimeter if you’re unfamiliar with how to prevent short-circuiting.

  Read more: 9 Ways To Improve Your Dryer’s Performance

How to troubleshoot the E64 error code

Ready…get set…and follow these steps to resolve the E64 code on your Frigidaire dryer.

Step 1: Access the inside of the dryer

1. Unplug the dryer from the power outlet.
2. Find the screws that hold the dryer’s top panel. They’re usually at the back of the dryer. Remove the screws and lift the top panel.
3. Depending on your specific model, you may also need to remove the front panel or the front access panel to gain access to the heating element area.

Step 2: Check the heater coils

1. Find the heater coils and connections near the bottom of the dryer, behind the drum.
2. Inspect the coils for any visible signs of damage, such as breaks or burns. If you find any damage, replace the coils.
3. Check the wiring connections that lead to the heater coils. If you find any loose or disconnected wires, reseat them. If they’re damaged, replace the wiring.

If the heater coils look good, move on to the next step.

Step 3: Test the heating element coils

1. Set a multimeter to measure resistance (Ω).
2. Touch the multimeter probes to both ends of each heater coil terminal.
3. Check the meter reading. A reading of infinity or OL indicates an open circuit, which means the heater coil or heating element assembly needs to be replaced. Depending on your model, the coils on the heating element might be able to be replaced separately or only available as part of a new heater assembly.
4. Use the meter probes to check the resistance across the wiring connections leading to the heater coils. If you get an infinity or OL reading, it indicates an open circuit, which means the wiring harness needs to be replaced.

If the heating element and coils are good, you can replace the control board as a last resort.

Read more: How to Clean a Dryer Vent

Additional information

Thank you for reading! We hope this guide helped you get your Frigidaire dryer working again.

If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos.

If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.

Make sure to subscribe to us on YouTube and follow us on Facebook, Twitter and Instagram!