Chainsaw pull cord won’t retract? Here’s what to do


Steven E / Monday March 31, 2025


So, your chainsaw’s pull cord isn’t snapping back, right when you need it most? Yeah, that can turn a quick job into a real headache. Before you consider tossing out your old reliable, let’s take a look at why this happens and how you can get it sorted out.

The information in this article may not apply exactly to your specific appliance model. For the most accurate guidance, it’s best to check your manufacturer’s documentation or reach out to us if you have any questions.

Why your chainsaw’s pull cord might be giving you trouble

The heart of your chainsaw’s starting mechanism is the recoil system. When you yank that cord, it’s connected to a recoil spring and a starter pulley. This action spins the engine’s crankshaft just enough to fire things up. The spring then rewinds the cord for the next pull. But if the cord isn’t snapping back, a few culprits might be to blame:

  • A busted or slack recoil spring
  • A frayed or worn-out starter rope
  • Gunk or debris clogging up the starter housing
  • A sticky or jammed starter pulley
  • Engine issues that stop it from turning over

Safety first, always

Before you get your hands dirty, remember: safety comes first. 

  • If working indoors, make sure there is adequate ventilation to prevent the buildup of exhaust fumes. Carbon monoxide poisoning can be a serious risk.
  • Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
  • Never attempt to service or repair while it is running or when the engine is still warm. Wait for all moving parts to come to a complete stop.
  • Exercise extreme caution when working near blades, augers, or any other moving parts. Keep your hands, fingers, and clothing clear of these areas at all times.
  • If the appliance has recently been used, give it plenty of time for any hot parts to cool down before working on it. 
  • Empty the gas tank before beginning any work. Refill using fresh fuel. 
  • Clean up oil spills right away to prevent slipping or other damage. 
  • When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
  • Take your time and don’t rush while working to prevent accidents and personal injuries.
  • Work in a well-lit area so you can clearly see and access the interior parts.
  • Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.
  • Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.
  • Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury. 
  • When not in use, store the machine in a safe and dry location.

Steps to fixing the pull cord

You don’t always need a fancy toolkit to sort out why your cord’s acting up. Sometimes, giving a few key parts a good look-over is all it takes. Not sure about your chainsaw’s model number? You can check out how to find your appliance’s model number. Let’s dive into the main components and figure out how to tackle the usual suspects, starting with the easy stuff.

Check out the starter rope

  1. Gently pull the rope and keep an eye out for any frays, cuts, or signs of wear.
  2. Make sure it’s securely attached to both the handle and the starter pulley.
  3. If it’s looking worse for wear, swap it out for a new rope that’s the right length and type for your chainsaw.
  4. Thread the new rope through the starter housing and tie it firmly to the handle and the pulley anchor point.

Look for anything blocking the cord

  1. Check around the pull cord for any debris, twigs, or other junk that might be in the way.
  2. See if the pull cord handle is snagged on any part of the chainsaw or its housing.
  3. Ensure the rope winds and unwinds smoothly, without anything blocking it.

Peek inside the pulley assembly

  1. Take off the starter housing cover, usually held on by a few screws. Keep those screws safe!
  2. Clean out any sawdust, twigs, or tiny bits inside. A soft brush or some compressed air does the trick.
  3. Check out the pulley and spring area for anything stuck between the pulley and the housing.
  4. Spin the pulley by hand. It should move smoothly without any sticking.

Give the starter pulley a once-over

  1. Take out the pulley from the recoil housing, usually there’s a center bolt or clip to remove.
  2. Look over the pulley for any cracks or deep grooves where the rope runs. Worn spots can make the rope slip or get stuck.
  3. Check where the recoil spring attaches in the center. If that’s worn out, the spring might not hold tension.
  4. If you spot major damage, it’s time for a new pulley. If not, just clean it up and make sure it lines up with the recoil spring correctly.

Take a look at the recoil spring

  1. Find the recoil spring inside the starter housing, usually hiding behind the pulley.
  2. See if it’s rusty, broken, or kinked. A bad spring might look bent or disconnected.
  3. If it’s damaged, you might need a new one. Some chainsaws let you swap just the spring; others might need a whole new recoil assembly.
  4. Put the new or fixed spring back in with the right tension. Many springs have a notch to fit into, make sure it’s lined up so it doesn’t slip.

Check the engine itself

  1. Take out the spark plug to relieve compression. Makes it easier to turn the engine by hand.
  2. Use a socket on the flywheel nut or gently turn the crankshaft. It should move freely.
  3. Listen and feel for any grinding or if it’s locked up. If it won’t budge, you might have a seized engine.
  4. If the engine’s stuck, look for internal damage or stuff that shouldn’t be there. Debris in the cylinder or a broken part can jam things up.

Put it all back together and give it a go

  1. Put the pulley back on and make sure the recoil spring is snug and secure.
  2. Screw the starter housing cover back on with the screws you set aside.
  3. Reconnect the spark plug.
  4. Gently pull the cord to see if it retracts smoothly without any hang-ups.

Getting back to yard work 

If you need any replacement parts for your appliances, you can enter your model number at AppliancePartsPros.com to locate and order them. Most orders arrive in just two business days, and we have tons of great information in our repair help section and YouTube videos to help you troubleshoot.

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