Clear the CF2 error on a Samsung range with this troubleshooting guide
Steven E / Thursday May 16, 2024
If you’re seeing the CF2 error on your Samsung range, it likely means there’s a communication problem between the touchpad and the main control board. Let’s walk through the troubleshooting process so you can find out what’s going wrong and fix it.
If you find out that you need any replacement parts for your Samsung range while you’re troubleshooting, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.
Disclaimer: The error code information provided in this article is based on general service manuals and may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.
Read more: Electric Range Little to No Heat When Baking: Top 5 Reasons and Fixes
Safety precautions
When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:
- Always power off and unplug your appliance or switch off the circuit breaker before you attempt any maintenance or replacement work. This keeps you safe by preventing any risk of electric shock.
- If the appliance has recently been used, give it plenty of time to cool down before working on it.
- If you have a gas model, shut off the gas supply to prevent any leaks while you work.
- Take your time while working to prevent accidents and personal injuries. Rushing is the enemy of precision.
- Work in a well-lit area so you can see and access appliance parts.
- Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.
- Never work on internal parts with wet hands. Make sure the work area is completely dry.
- Check the user manual to see if there are specific installation or safety instructions related to your appliance or replacement part.
- Be gentle when handling or removing parts. Excessive force might damage the appliance or cause personal injury.
- Wear insulated work gloves to protect your hands from sharp metal parts and debris.
- When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
- Always take photos or make a note of wiring terminals or other connections before disconnecting them to make reassembly easier.
- Don’t test live voltage with a multimeter if you’re unfamiliar with how to prevent short-circuiting.
Read more: 6 safety tips for using an electric range
How to troubleshoot the CF2 error code
Follow these steps to resolve the CF2 fault code on your Samsung range.
Step 1: Power cycle the range
Resetting your range may help resolve a temporary communication problem between the touchpad and the main control board.
- Unplug the range from the power outlet.
- Leave the range unplugged for 2-3 minutes.
- Plug the power cord back into the outlet.
- See if the CF2 error is cleared. Try using the touchpad to select different functions.
If the error is no longer displaying and the touchpad works correctly, then the reset was successful.
If the error code persists, move on to the next step.
Step 2: Check the touchpad for damage
Inspect the touchpad for any visible physical damage such as cracks, discoloration, or unresponsive buttons. If you notice any issues, replace the touchpad.
If the touchpad looks OK, continue on to the next step.
Step 3: Check the ribbon cable
Look over the ribbon cable that connects the touchpad to the control board. Make sure it’s securely connected at both ends. If the cable appears damaged or worn out, it will need to be replaced.
If the cable looks good, move on to the next step.
Step 4: Check the control board
Examine the control board for any signs of damage, such as burnt spots or loose connections. If you notice any problems, replace the control board.
If the control board and everything else looks OK, you can replace the control board as a last resort.
Read more: How to fix a stuck bottom drawer on a range
Additional information
Thank you for reading! We hope this guide helped you get your Samsung range working again.
If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos.
If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.
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With nearly a decade of experience in providing top-notch customer service regarding appliance parts and repair, Steven enjoys sharing practical advice, troubleshooting tips, and interesting information to help readers stay informed.