E31 and E32 Electrolux washer error codes: A troubleshooting guide

Is your Electrolux washing machine displaying an E31 or E32 error code? These codes usually indicate issues with the pressure sensing system that prevents the washer from filling and draining properly.

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Let’s go through the steps to diagnose and fix these errors.

Disclaimer: The error code information provided in this article is based on general service manuals and may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.

What’s the meaning behind E31 and E32 error codes?

The E31 error code typically signifies an electronic pressure switch failure on an Electrolux washing machine. This switch monitors tub water levels and allows the washer to advance through fill and drain cycles.

The E32 code indicates a problem with the pressure sensor itself or its signal to the control board. This sensor measures the water level and provides data to the control board.

Potential causes of E31 and E32 errors include:

• Drainage system clogs or restrictions
• Improper washer installation
• Faulty wiring connections
• Defective pressure switch
• Failed pressure sensor
• Control board not receiving the correct sensor input
• Drainage system clogs or restrictions
• Damaged pressure hose

READ MORE: Washing Machine Won’t Drain: Top 6 Problems and Fixes for Top-Loading and Side-Loading Washers

Check washer installation

Make sure your Electrolux washing machine is installed correctly. Incorrect installation can strain components and cause error messages.

If you find any of these installation issues, correct them before moving forward with diagnosing E31 or E32 failures.

1. Make sure your washer is installed on the correct flooring to minimize movement. Uneven flooring can cause the washer to rock back and forth or “walk” across the floor when completing cycles.
2. Check that the washer is leveled properly on all four feet.
3. Check that all suspension springs are connected to the tub and cabinet. Disconnected springs can allow for excessive motion.
4. Make sure all utility lines are connected correctly and don’t put tension on components.
5. With the power disconnected, make sure no components have come loose. See if all wiring connections are intact.

READ MORE: Surprising Things That Can & Can’t Go in the Washer

Verify correct drainage

We also need to make sure the washer drain system is operating correctly. Some drainage problems can mimic pressure system faults.

If you find any of the following issues in your Electrolux washer’s drain system, correct them per the manufacturer’s instructions:

1. Remove the drain hose from the washer and drain outlet. Make sure there aren’t any clogs or obstructions.
2. Inspect the drain hose for proper installation. There shouldn’t be any sharp bends, crimps, or excess length.
3. Make sure the drain hose is inserted in a standpipe over 24 inches high. Check that the pump impeller spins freely with minimal resistance.
4. Check that the drain pump activates and drains fully during test cycles. If it doesn’t, the pump may need to be cleared of debris or replaced.

Inspect the pressure hose

The pressure hose is a tube that connects the outer tub to the pressure switch in washing machines. When the washer fills with water, the pressure hose allows air pressure to build up inside the outer tub. This increase in air pressure actuates the pressure switch which turns off the water valves once the proper fill level is reached.

Check along the entire length of the pressure hose for:

• Cracking or dry rot on the outer surface of the hose: Cracks or brittle areas indicate that the material is breaking down.
• Bulges or bubbles under the surface: These indicate weak spots where high-pressure water has expanded the hose.
• Green corrosion or rust on the metal fittings: Corrosion will cause the metal crimp rings to lose their grip on the hose.
• White mineral deposits or residue: This is a sign the hose is starting to leak and water is escaping.
• Kinks or collapsed areas: These can restrict water flow.

If you find any of the above issues, you’ll need to replace the pressure hose.

Recalibrate the pressure sensor

Entering diagnostic service mode allows you to recalibrate and test the pressure sensor. Recalibration helps determine if the pressure sensor itself has failed.

1. Wake the control panel and enter diagnostics mode per the service manual guide.
2. Select sensor test. The control board will begin testing and calibrating the sensor.
3. Follow the prompts to verify if the sensor is operating within normal levels. Refer to your manual to see the acceptable sensor range.
4. Recalibrate the sensor. If the sensor has drifted out of tolerance and fails recalibration, you’ll need to replace it.
5. Exit diagnostics mode to return the washer to normal operation.

Inspect the pressure switch wiring

Faulty wiring can prevent proper voltage signals between the switch, control board, and components. Here’s how to check for wiring issues:

1. Unplug the washer and access the pressure switch at the bottom panel.
2. Disconnect the pressure switch wiring.
3. Carefully inspect the wiring for any loose, corroded, or damaged connections.
4. Use a multimeter to test the wires for shorts, grounds, or other faults.
5. Replace any wiring that’s damaged or faulty.
6. Securely reconnect the wires to the pressure switch terminals.
7. Repeat these steps for other pressure switch wiring under the console.

Test the pressure switch

If the pressure switch wiring is OK, you can check the pressure switch itself by using a multimeter. The pressure switch should be closed when water is present. It should open when water drains and pressure drops.

A bad pressure switch that sticks open or closed can trigger either an E31 or E32 error.

1. With the washer’s power disconnected, use a multimeter to check for resistance between the pressure switch terminals. Consult your service manual for acceptable ohm values.
2. Replace the pressure switch if it’s defective or out of calibration.

READ MORE: How To Use A Multimeter To Check Appliance Parts

Inspect the pressure sensor

The pressure sensor converts the water level into electrical signals and feeds this to the main control board. Secure wiring is needed.

To inspect the pressure sensor:

1. Find it attached to the washer cabinet, typically near the console.
2. See if the wiring is securely connected to the pressure sensor housing.
3. Check for any damage to the wiring. If the wiring has signs of damage, it needs to be replaced.
4. Disconnect the tubing from the sensor and check that the ports are clear of blockages. Reattach the tubing after clearing any obstructions.
5. Run a test cycle. See if the sensor wiring harness vibrates from water flow. If there’s no vibration, it could be clogged.
6. If the sensor and connections are OK, firmly reattach all wiring.

Check the pressure sensor voltage

To further test the pressure sensor:

1. Unplug the washer and disconnect the pressure sensor wiring.
2. Access the wiring harness connection point, which is typically inside the console.
3. Use a multimeter to check the voltage at the sensor connection.
4. Consult the service manual for the correct voltage values during washer operation. If the measured voltage is lower or higher than specified, the sensor may be defective and need replacement.

Replace the control board

The control board interprets pressure signals from the sensor to operate fill valves and drain pumps. If the control board has failed, it could be sending E31 and E32 errors even with a properly working pressure system.

If all other components are OK, the main control board may be at fault and could be replaced as a last resort. How to replace it:

1. Unplug the washer.
2. Disconnect all wiring connectors and pressure components from the control board.
3. Remove mounting screws to detach the control board from the washer frame or cabinet top.
4. Install the new control board.
5. Reconnect all wiring harnesses and pressure components.
6. Power up the washer and test the fill/drain operation. The error codes should clear.

More information

Thanks for reading! We hope this guide helped you get rid of those pesky error codes on your Electrolux washer.

If you have any other appliance repair needs or projects, you can find more resources including our DIY blog at AppliancePartsPros.com. There, you can enter your model number to order the exact parts you need. Most orders arrive in two business days.

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