What Does Error Code HE/HE1 Mean On A Samsung Dryer?

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Steven E / Wednesday April 19, 2023

Are you experiencing the HE or HE1 error code on your Samsung dryer? This frustrating issue can disrupt your laundry routine and bring the house to a standstill. But don’t worry, we’ve got you covered. In this blog post, we’ll delve into the causes behind this error code and provide pro advice on diagnosing and fixing the problem. Soon you will have your laundry room back in running order.

Understanding Error Code HE/HE1 On Samsung Dryers

Samsung dryers may display an error code of HE or HE1, which indicates a heating problem that prevents the appliance from functioning. This error can be caused by several factors, such as restricted airflow, a faulty thermistor, or damaged heating elements. 

Common contributors to the error include lint build-up in the dryer’s filter and exhaust vent, which obstruct airflow and lead to higher temperatures inside the machine. 

Other possible causes of the error include broken heating coils on electric dryers. If the coils are visibly broken or there are damaged terminals or burn marks, the heater will need to be replaced. To prevent this error from occurring, regularly clean your dryer’s filter and exhaust vent to remove lint build-up.

Effects On Dryer Performance

Experiencing the HE/HE1 error code on your Samsung dryer can cause significant problems for your appliance. It can lead to inadequate drying results, as well as potential damage to the machine. This error usually indicates a problem with the heating system or temperature sensor, resulting in uneven or insufficient heat distribution during drying cycles.

Furthermore, operating your dryer with this error code can cause additional issues such as overheating and increased wear and tear on certain parts, especially the electronics. This happens because the dryer has to work harder than usual to perform its task.

Blocked vents are one common cause of this error, which can lead to a buildup of heat inside the dryer. This, in turn, can cause thermal fuses to blow out or even pose a fire hazard in extreme cases. In some cases, you may notice higher energy bills, even if you have an Energy Star-certified appliance. This is because the inefficient operation caused by unresolved HE/HE1 errors consumes more energy than necessary.

Troubleshooting And Fixing Error Code HE/HE1

We’ll show you some simple steps to troubleshoot and fix Error Code HE/HE1 on your Samsung dryer to get your appliance back up and running smoothly.

Cleaning The Lint Filter And Exhaust Vent

Cleaning the lint filter and exhaust vent is a crucial step in troubleshooting and fixing the error code HE or HE1 on your Samsung dryer. Here’s how you can do it:

1. Unplug the dryer or turn off the circuit breaker to ensure your safety while cleaning.
2. Locate the lint filter, usually found inside the door or on top of the dryer.
3. Carefully remove the lint filter and clean it thoroughly by removing all lint and debris.
4. Inspect the lint filter for any damage, and replace it if necessary.
5. Next, check the exhaust vent located at the back of the dryer.
6. Disconnect the vent hose from both the dryer and the wall connection.
7. Use a vacuum cleaner or a long brush to remove any built-up lint inside the vent hose. You can purchase a brush made for cleaning dryer vents here.
8. Inspect for any kinks or damages in the vent hose, replacing it if required.
9. Reconnect the vent hose securely to both connections, ensuring there are no gaps or leaks.
10. Plug in your dryer and power it on to see if this has resolved the error code HE or HE1.

Remember that regularly cleaning your lint filter and exhaust vent can prevent this error code from occurring. Additionally, it prolongs your dryer’s lifespan and saves money on your utilities. 

Testing The Thermistor And Temperature Sensor

To troubleshoot and fix the HE/HE1 error code on your Samsung dryer, you may need to test the thermistor and temperature sensor. Here’s how to do it:

1. Unplug the dryer from the power outlet.
2. Open up the dryer’s back panel using a screwdriver.
3. Locate the thermistor, which is a small metallic item attached to a plastic cover or bracket.
4. Using a multimeter set on Ohms (Ω), attach its probes to the thermistor terminals.
5. Measure resistance by comparing it with your dryer’s specifications; it should be around 10KΩ at room temperature.
6. If you get any reading other than what you expect, then there may be an issue with your thermistor. If this is the case, replace it promptly
7. Next, locate the temperature sensor which is also a metallic device usually secured to the heating element assembly.
8. Take note of its wires’ color and positions before detaching them carefully from their terminals.
9. Grab your multimeter once again and switch it to measure resistance this time around.
10. Again, compare your readings with the specifications provided by Samsung for your specific model number.
11. A “0” indicated here means no resistance on an open circuit, whereas “infinite” indicates resistance on a closed circuit.

If any of these tests reveal that one of these parts has failed, you should replace them accordingly. Remember to always unplug devices before performing any maintenance on them. Also, watch out for sharp edges while working with metal covers like those found in dryers!

Preventing The HE/HE1 Error Code From Occurring

To prevent the HE/HE1 error from occurring, it is important to regularly clean the dryer. Additionally, check and replace worn-out parts, properly load the dryer, and perform routine maintenance. By following these tips, you can ensure your Samsung dryer runs without any issues.

How To Clean Your Dryer

To prevent the HE/HE1 error from appearing on your Samsung dryer, it is important to regularly clean it. Here are some tips for how to do so:

1. Clean the lint filter after every load of laundry. This will prevent lint and other debris from building up in the dryer and blocking airflow.
2. Check the exhaust vent regularly and clean it out if necessary. A clogged vent can cause the dryer to overheat and trigger error codes.
3. Wipe down the inside of the dryer drum with a damp cloth to remove any residue or buildup that may interfere with proper drying.
4. Vacuum around and under the dryer to remove dust and debris that may accumulate there.
5. Inspect the outside of the dryer for any signs of damage or wear, such as cracks or rust. Address these issues promptly to ensure peak performance.

Remember, regular cleaning is key to preventing problems with your Samsung dryer and keeping it running smoothly for years to come.

Checking And Replacing Worn Out Parts

To prevent the HE/HE1 error from occurring on your Samsung dryer, you need to check and replace worn-out parts regularly. Here are some steps to follow:

1. Disconnect the dryer from its power source.
2. Open up the back panel of the dryer to access internal parts.
3. Check the drive belt for wear and tear, cracks or any breakages.
4. Inspect the idler pulley or jockey wheel that holds tension on the drive belt for any signs of damage.
5. Check and test the thermistor and temperature sensor if they are functioning correctly.
6. Examine the heating element coil for any visible damages such as breaks or burnt areas.
7. If you find any faulty or damaged parts, order replacements online by clicking here. Parts vary depending on specific models so pay attention when ordering.

Check and replace worn-out parts in your Samsung dryer regularly. Doing so can protect your investment by avoiding costly repairs or replacements down the line!

Properly Loading The Dryer

Loading your Samsung dryer correctly is crucial for ensuring that it runs efficiently. It will also help to prevent error HE/HE1 from occurring. To avoid this error, make sure you don’t overload the dryer or underload it by putting in too few items.

If you cram more laundry into the machine than it can handle, air can’t circulate properly within the drum. This can cause wrinkles and prevent clothes from drying evenly. It can also cause the dryer to overheat and cause unnecessary wear on its parts.

Another important factor when loading your dryer is to sort your laundry by fabric type and weight. For example, heavy fabrics like towels should be dried separately from materials like cotton t-shirts. This ensures even drying times across all items in each load of laundry.

Conclusion

The HE/HE1 error code on a Samsung dryer can be frustrating and disruptive to your laundry routine. However, with proper troubleshooting and maintenance techniques, you can prevent this error from occurring and keep your dryer running smoothly.

Remember to regularly clean the lint filter and exhaust vent. Check for worn-out parts, and properly load your dryer to avoid overburdening it. If you’re unsure about how to fix the issue or need further assistance feel free to contact us by clicking here. One of our pros will be happy to help! Also, check out our article on How to Replace a Dryer Thermal Fuse by clicking here. Or check out our other article on The Top 5 Reasons Your Gas Dryer Isn’t Heating by clicking here.