Frigidaire Washer Error Code E14? Here’s How to Troubleshoot It
Steven E / Tuesday April 1, 2025
If your Frigidaire washer displays the E14 error, this is a fairly common problem that can often be resolved with some straightforward troubleshooting steps. We’ll walk you through the most likely causes and how to fix the issue yourself without the need to call in a repair technician.
If you find out that you need any replacement parts for your appliance while you’re troubleshooting, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.
The troubleshooting information in this article is based on general service manuals and may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes, and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.
What does the error code mean?
The E14 error code on a Frigidaire washer indicates an issue with the reed switch, which is responsible for detecting the position of the dispenser drawer. The reed switch is activated by a magnet located in the dispenser drawer. If the dispenser drawer is not closed properly, the reed switch will not detect the magnet, triggering the E14 error code.
The reed switch is a small electrical switch that is activated by the presence of a magnetic field. In the case of a Frigidaire washer, the reed switch is used to detect the position of the dispenser drawer. When the drawer is closed, the magnet located in the drawer activates the reed switch, indicating to the washer’s control board that the drawer is closed.
Safety precautions
When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:
- Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.
- Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
- Take your time and don’t rush while working to prevent accidents and personal injuries.
- Work in a well-lit area so you can clearly see and access the interior parts.
- Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.
- Never work on internal parts with bare wet hands. Make sure the work area is completely dry.
- Check your user manual to see if there are specific installation or safety instructions for your part or appliance.
- Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.
- Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury.
- If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it.
- Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.
- When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
Troubleshooting steps
Step 1: Check if the dispenser drawer is closed
- If the dispenser drawer is closed, remove the drawer and check the magnet.
- Inspect the magnet inside the dispenser drawer. If the magnet is missing or defective, replace the magnet or drawer assembly if it is not available separately for your model.
- Reinstall the dispenser drawer into the washer.
Step 2: Check the reed switch
- If the magnet and drawer are in good condition, check the reed switch.
- To access the reed switch in the console, you may need to remove the top or front panel of the washer. Refer to the service manual or manufacturer’s instructions for the specific access procedures.
- Once the console is accessible, locate the reed switch. The reed switch is a small component that is typically located near the dispenser drawer opening.
- Use a multimeter to check the continuity of the reed switch. With the dispenser drawer closed, the multimeter should indicate continuity (a closed circuit). With the drawer open, the multimeter should indicate an open circuit.
- If the reed switch is defective, replace it with a compatible part.
- If the reed switch is functioning properly, replace the main control board.
Step 3: Replace the control board
- Locate the main control board, which is typically located behind the control panel or inside the control console.
- Disconnect the wiring harnesses and any other connections to the control board.
- Remove the screws or clips securing the control board and carefully remove it from the washer.
- Install the replacement control board in the original location and reconnect all the wiring harnesses.
- Reassemble the washer and test for proper operation.
Additional information
Thank you for reading! We hope this guide helped you get your washer working again.
If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos.
If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.
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With nearly a decade of experience in providing top-notch customer service regarding appliance parts and repair, Steven enjoys sharing practical advice, troubleshooting tips, and interesting information to help readers stay informed.