How to fix a KitchenAid mixer that won’t turn on


Steven E / Monday October 2, 2023


stand mixer on sunny kitchen countertop

The KitchenAid stand mixer is a staple in kitchens around the world and is renowned for its versatility and ability to help with a wide range of culinary tasks. But like any kitchen equipment, it can occasionally experience issues that negatively impact its performance. 

If your KitchenAid stand mixer refuses to start, you can usually troubleshoot and fix it yourself. Let’s learn more about this issue so we can resolve it. 

If you need a part for your KitchenAid mixer, you can use your model number to search for parts at AppliancePartsPros.com. Your new part should be in your hands in just a few days.

Disclaimer: The troubleshooting information provided in this article is based on general service manuals and may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.

Understanding your KitchenAid stand mixer

Understanding the components of your KitchenAid stand mixer is helpful when you’re trying to troubleshoot it:

  • Gearcase and motor: The gearcase houses a motor responsible for driving various attachments. It provides stability and support to the entire unit.
  • Mixer head: The mixer head tilts back and forth to access the mixing bowl and attachment hub.
  • Mixing bowl: This is where you place ingredients for mixing, available in different sizes to suit various recipes.
  • Attachment hub: Located on the front of the mixer, it enables you to attach a range of accessories, from beaters and dough hooks to pasta makers and food grinders.
  • Controls and switches: These include the speed control lever, power switch, and other settings, depending on your mixer model.
  • Safety features: Features like a safety interlock ensure that the mixer won’t operate unless properly assembled.

Possible culprits 

Before we get our tools out, let’s work to pinpoint the exact nature of the problem. A mixer’s failure to start can have various underlying causes. By knowing the symptoms and identifying what may cause them, you can organize your troubleshooting efforts.

Electrical issues

  • Problems with the power cord, plug, or electrical connections.
  • Faulty power switch or wiring.
  • A blown fuse or tripped circuit breaker.

Mechanical problems

  • Jammed attachments or a seized motor.
  • Issues with internal gears or components affecting the motor’s operation.

Control board malfunction

  • Problems with the control board can disrupt power distribution.
  • Faulty safety interlock features.

What you need

  • Multimeter: This tool helps you check electrical continuity, voltage, and resistance in various components of the mixer.
  • Screwdrivers: Flathead and Phillips-head screwdrivers will be needed to access and disassemble parts of the mixer.
  • Needle-nose pliers: Useful for gripping and maneuvering small parts and wires.
  • Socket wrench set: If your mixer requires socket wrenches for disassembly, make sure you have the appropriate sizes.
  • Electrical tape: For insulating and securing wires.
  • Gloves: Wear protective gloves to prevent injury and keep your hands clean.

READ MORE: How To Use A Multimeter To Check Appliance Parts

Troubleshooting steps

  1. Turn the mixer off and disconnect the mixer from the power source.
  2. Check if there’s power in the electrical outlet by plugging in another appliance or device. If the outlet is functioning correctly, move on to the mixer itself.
  3. Inspect the mixer’s power cord and plug for any visible damage, such as frayed wires or exposed conductors. If you notice damage, replace the power cord or plug with a new one.
  4. Ensure that the power switch and all controls are in the off position.
  5. Check for any visible damage or loose connections on the controls. If you find issues, consider replacing the damaged parts.
  6. Some KitchenAid mixers have a fuse that will blow in case of electrical overload. Check the circuit breaker or fuse and reset or replace it if necessary.
  7. Visually inspect the control board for burnt components, loose wires, or signs of overheating. You can access the mixer’s housing and control board by following the user manual’s instructions. Use a multimeter to check the motor for continuity and correct voltage. You can find the proper voltage in the owner’s manual. If there’s no power reaching the motor, it may indicate an issue with the control board or wiring.
  8. Some KitchenAid mixers have replaceable motor brushes that may wear out over time. Consult your user manual to determine if your model has motor brushes and how to access them. If the brushes are excessively worn, replace them with new ones following the provided instructions.
  9. Carefully reassemble the mixer, following the user manual’s instructions in reverse order.
  10. Plug the mixer back in and turn it on to see if it starts.

Mixer maintenance tips

Regular maintenance can help you troubleshoot and resolve issues with your KitchenAid stand mixer, but it also helps prevent future problems and extends its lifespan. 

Here’s how you can keep your mixer in excellent working condition:

  • After each use, clean the mixer’s attachments, mixing bowl, and exterior. Use warm, soapy water and a soft cloth or sponge to remove any food residues or splatters.
  • Avoid immersing the mixer in water. Instead, wipe it down with a damp cloth.
  • Regularly clean and inspect the attachments for wear or damage.
  • Replace any attachments that show signs of wear to ensure proper mixing and avoid strain on the motor.
  • Gently tighten any loose components to prevent vibrations or other issues during operation.
  • Regularly inspect the power cord and plug for any damage.
  • If you notice fraying or exposed wires, replace the cord immediately to avoid electrical hazards.
  • When not in use, store your mixer in a clean and dry location.
  • Use a cover to protect the mixer or use the provided accessories to keep it away from dust and moisture.
  • Follow the manufacturer’s recommendations for using the appropriate speed settings.
  • Avoid overloading the mixer, which can strain the motor.

More information

Thanks for reading! We hope these guidelines help you take control of your mixer’s performance and ensure it remains an essential tool in your culinary endeavors.

If you have any other appliance repair needs or projects, you can find other resources including our DIY blog at AppliancePartsPros.com. There, you can enter your model number to order the exact parts you need. Most orders arrive in 2-3 business days.

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