If you’re seeing an F5 E1 error code on your Whirlpool washer, it typically indicates a door switch problem. 

Let’s walk through the troubleshooting process and steps for replacing the door switch to make that pesky F5 E1 error go away. 

Disclaimer: The error code information provided in this article is based on general service manuals and may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.

What does the F5 E1 error code mean?

The F5 E1 error code on your Whirlpool front load washer usually means there’s a problem with the door switch. The door switch is an important part of your washer that can determine if the door is completely closed or not.

The F5 E1 error message can occur when the door switch is open while the door is locked for more than five seconds. 

Here are some reasons behind the error message:

• Harness connector issues: You’ll need to make sure the harness connectors are fully inserted in both the Appliance Control Unit (ACU) and the door lock. Sometimes, loose or partially inserted connectors can disrupt the proper functioning of the door switch.
• Overloaded drum or obstructed door: An overloaded drum can put too much pressure on the door and prevent it from closing properly. Make sure the drum is only filled halfway so laundry can tumble and clean correctly. All clothing should fit inside the drum without obstructing the closure of the door.
• Damaged or obstructed door switch mechanism: The door switch mechanism may be damaged or obstructed, both of which can prevent it from functioning correctly. You may want to inspect the door switch mechanism and see if you can find any visible signs of damage such as broken components or debris that needs to be removed.
• NOTE: If the buzzer beeps three times whenever you start a cycle, it could be pointing to a door lock system problem. You can run the Door Lock System test to find out more about the issue. Scroll down to step 5 in the testing steps section for more information.

How to fix the F5 E1 error

What you need

• Screwdriver set: A set with various sizes and types (such as Phillips and flathead) will be required to remove screws and access different components of the washer.

• Multimeter: Will help you test electrical connections. Make sure your multimeter is functioning properly and has fresh batteries.

• Pliers: Slip-joint or needle-nose pliers will be useful for gripping and manipulating small parts or connectors.

• Flashlight: Handy for creating better visibility, especially when working in areas with limited lighting or tight spaces within the washer.

• Work gloves: To protect your hands from injuries and provide a better grip when handling components.

• Safety glasses: Should be worn to protect your eyes from any potential hazards such as loose debris or small particles.

• Small container or magnetic tray: Will help you keep track of screws and small parts. 

• Service sheet: Found on the washer.

Testing steps

1. Check the door lock mechanism

Make sure nothing is blocking the door lock or preventing it from working right. Remove any dirt or debris that’s in the way and make sure it can move easily.

2. Unplug the washer and disconnect the power

Before doing any testing or replacement, make sure the washer is unplugged so you can avoid electric shocks.

3. Remove the top panel

Remove the top panel of the washer. If a service manual is available, refer to it for specific guidance on how to remove the panel.

4. Check the connectors

Make sure the J5 (door switch/temperature sensor) and J9 (door lock) connectors are fully inserted into the Appliance Control Unit (ACU). If any connectors aren’t inserted correctly, reconnect them and retest the door lock.

5. Perform a Door Lock System test

If the buzzer beeps three times when starting a cycle, it’s recommended to run a Door Lock System test. To do this, follow these instructions:

1. Plug in the washer or reconnect power.
2. Press the POWER button, select any cycle, and then press START.
3. Listen for the actuation of the door lock solenoid. If you hear it, proceed to the next step.
4. Unplug the washer and disconnect J9 from the ACU.

6. Measure resistance

1. With the washer unplugged, use a multimeter to measure the resistance across pins 1 and 2 of the disconnected J9 connector.
2. The resistance should measure between 100–200 Ω (ohms) if the door lock switch is in the “locked” position.
3. If the resistance values are within the expected range, proceed to step 7 to check the door lock mechanism wiring.
4. If any of the measurements are out of range, check the harness and connections between the ACU and door lock mechanism for continuity. If the harness and connections are in good condition, proceed to step 8 to replace the door lock mechanism.

READ MORE: How To Use A Multimeter To Check Appliance Parts

7. Check the door lock mechanism wiring

1. To minimize the risk of damaging the door lock/switch wires, remove the door lock mechanism screws before removing the front panel.
2. Carefully inspect the wiring and connectors of the door lock mechanism for any signs of damage or loose connections.
3. Repair or replace any damaged wiring or connectors as necessary.

8. Replace the door lock mechanism (if needed)

If all the previous steps didn’t correct the door lock problem, the door lock mechanism itself is likely faulty and needs to be replaced.

You’ll need to follow the manufacturer’s instructions for removing the old door lock mechanism and installing the new one. Make sure all connections are secure and the new door lock mechanism is aligned correctly.

9. Reassemble and test the washer

1. Reassemble the washer by following the reverse order of the disassembly steps.
2. Double-check all connections and make sure everything is securely in place.
3. Plug in the washer or reconnect power. 
4. Test the washer by running a cycle to see if the F5 E1 error code is still displaying.

More Information

Thank you for reading! We hope this guide helped you get your front-loading Whirlpool washer working again.

If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos. 

If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.

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