How to replace the door latch hook on an LG washing machine

Is your LG washer leaving you in a lurch with a door that just won’t lock? It’s likely a broken door latch hook causing the trouble. Don’t worry, you can easily tackle this repair yourself—and we’ve got a step-by-step video waiting for you just below to restore smooth operation in no time!

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On an LG washer, the door latch hook keeps the washer door securely locked when closed, allowing the machine to run. Over time, the latch hook can break or become damaged, resulting in the door staying unlocked and preventing the washer from starting.

Fortunately, this quick and easy repair can be done yourself, saving time and money. So let’s get started and bring your LG washer back to its optimal working condition!

Watch here: How To: LG/Kenmore Door Latch Hook MFG62439301

The information in this article may not apply to your specific appliance model. We recommend consulting your manufacturer’s documentation or contact us with any questions.

Tools needed

• Phillips screwdriver
• Flathead screwdriver
• Needle nose pliers
• Locking pliers

Safety precautions

• Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.
• Turn off the water supply at the outlet before beginning repairs to any appliance parts that hold water. Have towels ready for any residual water in the system when removing parts. 
• Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
• Take your time and don’t rush while working to prevent accidents and personal injuries.
• Work in a well-lit area so you can clearly see and access the interior parts.
• Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.
• Never work on internal parts with bare wet hands. Make sure the work area is completely dry.
• Check your user manual to see if there are specific installation or safety instructions for your part or appliance. 
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.
• Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury. 
• If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it. 

Replacement steps

Disassembly

1. Using the phillips screwdriver, remove the two lower bracket screws located at the back of the top panel.
2. Pull back the top panel about an inch and lift it off the washer.
3. Using the phillips screwdriver, remove the two mounting screws located on each side of the detergent drawer opening.
4. Remove the phillips screw from the back of the control panel on the right side.
5. Pull the top of the control panel up and towards you to unclip it and lift it off. Place it on the top of the washer.
6. Release the wire harness from the retaining clip.
7. Open the pump filter cover at the bottom left corner of the washer.
8. Unclip the drain hose and take out the phillips screw that holds the housing.
9. Remove the filter cover housing.
10. Take out the phillips screw at the bottom of the front panel.
11. Open the door and use the flat blade screwdriver to pry off the outer door boot clamp.
12. Remove the boot seal from the front panel lip and tuck it in.
13. Disconnect the harness block from the door latch assembly.
14. Close the door. Using the phillips screwdriver, remove the screws at the top of the front panel.
15. Lift the front panel off the bottom hinges and place it on a workable surface.
16. Open the door. Remove the door from the hinge.
17. Using the phillips screwdriver, remove the screws that hold the inner door hinge cover.
18. Using the flat blade screwdriver, pry out the cover.
19. Take out two phillips screws and remove both outer hinge bushings and the two inner bushings.
20. Using the phillips screwdriver, remove the eight screws that hold the inner door frame.
21. Remove the inner door frame and turn it over.
22. Using the flat blade screwdriver, push the center pin in.
23. Using the needle nose pliers, pull the pin out to free the hook.
24. Remove the old door latch hook.

Installation

1. Hold the spring up and place the new hook into the opening with the hook facing outwards.
2. Align the hook and the spring with a hole and push the pin all the way in so that the hook is spring-loaded.
3. Install the inner door frame onto the outer door and push it down to lock it in.
4. Install and tighten the eight phillips screws to secure the inner door frame.
5. Install the door onto the door hinges
6. Place two bushings on one side of the hinge. Align the hinge and the bushings with the door.
7. Secure the other bushing with a phillips screw. Install the other two bushings.
8. Tighten the second screw using the phillips screwdriver.
9. Install the inner door hinge cover and secure it with the six phillips screws.
10. Close the door and bring the front panel to the washer.
11. Place the front panel on the three bottom hinges and align it with the side tabs.
12. Secure the front panel at the top with screws using the phillips screwdriver.
13. Open the door. Connect the door latch harness plug to the switch.
14. Install the door boot seal over the front panel lip.
15. Place the outer boot clamp in the groove with the spring at the bottom.
16. Clamp on the locking pliers near the spring.
17. Hold the clamp with a flat blade screwdriver at two o’clock.
18. Using the pliers, stretch the spring and help it with the screwdriver to install the rest of the clamp into the groove.  
19. Close the door. Using the phillips screwdriver, install the bottom mounting screw.
20. Put the pump filter housing in and secure it with a phillips screw.
21. Clip in the drain hose and close the cover.
22. Install the control panel and clip it in to the retainer clip.
23. Secure the control panel with the two phillips screws at the front on both sides of the detergent drawer and then with one phillips screw from the back of the panel.
24. Slide the detergent drawer in.
25. Place the top panel on and push it forward to lock it in.
26. Secure the top panel with the two phillips screws from the rear.
27. Plug the washer back into the power source and turn on the water supply. Test the washer to check for any problems. 

Additional information

Thanks for reading! We hope this guide helped you replace the door latch hook on your LG washer. 

If you still need some replacement parts, grab your model number and head over to AppliancePartsPros.com. We offer over two million parts and most orders arrive in two business days. If you need some help with finding the right part or placing an order, you can contact our team at 1 (877) 477-7278.

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