How to reset a Samsung washer

Resetting your Samsung washer can be a quick easy way to get it working again and we’re here to walk you through the steps so you can get your laundry routine back in business!

If you need any replacement parts for your appliance, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

Important: The information in this article may not apply to your specific appliance model. While we strive to offer helpful advice for all types of appliances, variations in models and configurations can lead to differences in design. For the most accurate guidance, we strongly recommend consulting the use and care manual for your specific appliance model.

Why you might need to reset your washer

Clear error codes

• Sometimes error codes won’t disappear after troubleshooting, and a reset can resolve this.

Unresponsive control panel

• If the control panel doesn’t respond, a reset may fix the problem. Make sure the control lock or child lock is not activated before resetting.

Fixing network connection issues

• Smart washers may lose connection to your WiFi or smartphone app. A reset can restore the network connection.

Preparing to sell your washer

• Resetting your washer clears personal data, such as WiFi network information, making it ready for a new owner.

Read more: What’s A Full Load Of Laundry? A Guide To Efficient Washing

3 ways to reset your washer

Power cycle

1. Turn off your washer and unplug it from the wall outlet.
2. Press the ‘Power’ button for 5 seconds, wait 10 seconds, then press the ‘Start/Pause’ button for 5 seconds.
3. Wait 5 minutes and plug the washer back in and power it on.

Factory reset

1. Turn on your washer.
2. Press and hold the ‘Additional Functions’ button for 3 seconds.
3. Use the dial to scroll to the ‘Factory Reset’ option.
4. Press the ‘O’ button next to the dial, then scroll to ‘OK’ and press the ‘O’ button again.
5. Your washer will reset and power off. Turn it on, and it will be restored to its original factory settings.

Reset network settings

1. Locate and press the ‘Smart Control’ button for 3-5 seconds until an ‘AP’ code appears.
2. Hold the ‘Temp’ button until an ‘OK’ appears, and then ‘AP’ will show again.
3. Turn off your washer.
4. When you turn it back on, the network settings will be reset and you can reconfigure the connection.

Read more: 10 Washing Machine Tips to Get Stains Out

How to remove a child lock

If your Samsung washer’s control panel is not responding, the Child Lock (also known as Control Lock) may be activated. This feature is designed to prevent accidental changes to the settings but can interfere with regular operation if left on. To turn it off:

1. Look for the Child Lock or Control Lock indicator on your washer’s display. If it’s lit, the function is active.
2. Press and hold the Child Lock button (or a combination of buttons like Temp + Rinse, depending on your model) for 3 to 5 seconds.
3. Wait for the indicator light to turn off. This signals that the Child Lock has been deactivated.
4. Try using the control panel again to verify that the lock has been removed.
5. If the Child Lock won’t turn off, consult your washer’s manual, as some models require a different button combination.

Read more: How does a front load washer work?

Additional information

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