Samsung refrigerator error code 5E: Causes and fixes
Steven E / Monday April 7, 2025
Is your Samsung refrigerator displaying error code 5E? Don’t worry, this is a problem that you can fix yourself without the need for a costly service call and we’re here to help you do it!
If you find out that you need any replacement parts for your appliance while you’re troubleshooting, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.
The error code information provided in this article may not apply to your specific appliance model. The disassembly information is based on models starting with RF32FM. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.
What the error code means
Error 5E on a Samsung refrigerator signals an issue with the appliance’s defrost system. This system prevents ice from building up inside the refrigerator. In some cases, error 5E can also appear alongside code 22E. This combination points to a blocked fan due to excessive ice buildup within your refrigerator.
Safety precautions
When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:
- Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.
- Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
- Take your time and don’t rush while working to prevent accidents and personal injuries.
- Work in a well-lit area so you can clearly see and access the interior parts.
- Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.
- Never work on internal parts with bare wet hands. Make sure the work area is completely dry.
- Check your user manual to see if there are specific installation or safety instructions for your part or appliance.
- Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.
- Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury.
- If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it.
- Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.
- When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
- Turn off the water supply at the outlet before beginning repairs to any appliance parts that hold water. Have towels ready for any residual water in the system when removing parts.
Troubleshooting steps
Reset the refrigerator
- Unplug the refrigerator from the power outlet or turn off the circuit breaker.
- Leave the refrigerator unplugged for at least 30 minutes.
- After 30 minutes, plug the refrigerator back in or turn the circuit breaker back on.
- Check if the error code 5E is still present.
Inspect the refrigerator fan
- Unplug the refrigerator again and remove any items blocking access to the fan.
- Visually inspect the fan for any signs of ice buildup or obstructions.
- If there is ice present, use a hair dryer on a low heat setting to carefully melt the ice, being cautious not to damage any components.
- Manually spin the fan to ensure it’s rotating freely.
- If the fan appears to be working properly, move on to the next step.
Check the defrost sensor
- Locate the defrost sensor, usually found behind the evaporator cover in the freezer compartment.
- Use a multimeter to test for continuity across the terminals of the sensor.
- If there is no continuity, the defrost sensor has failed and needs replacement.
Inspect the defrost heater
- Visually inspect the defrost heater for any signs of damage, such as broken contacts or blackened wiring.
- If the defrost heater appears to be malfunctioning, it will need to be replaced.
Additional information
Thank you for reading! We hope this guide helped you get your Samsung refrigerator working again.
If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos.
If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.
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With nearly a decade of experience in providing top-notch customer service regarding appliance parts and repair, Steven enjoys sharing practical advice, troubleshooting tips, and interesting information to help readers stay informed.