Test & replace: Tub-to-pump hose on a front-loading Whirlpool washer

The tub to pump hose in your Whirlpool front load washer is responsible for moving water from the drum to the drain pump during each cycle. If this hose becomes clogged, kinked, or damaged, it can prevent your washer from draining properly, leaving water in the tub. We’ll walk you through how to test the tub to pump hose for any issues and show you how to replace it if necessary.

If you find out that you need any replacement parts for your appliance, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

Important: The error code information provided in this article may not apply to your specific appliance model. The disassembly information is based on models starting with WFW95HEXW. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.

Tools and materials

• 1/4 Inch nut driver
• Flathead screwdriver
• Channel-lock pliers
• T25 torx driver

Important: The specific tools required may vary depending on the model of your appliance and the type of fasteners used on it. Always consult the user manual or refer to any specific instructions provided by the manufacturer for the recommended tools for your appliance model.

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Safety precautions

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind: 

• Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.
• Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
• Take your time and don’t rush while working to prevent accidents and personal injuries.
• Work in a well-lit area so you can clearly see and access the interior parts.
• Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.
• Never work on internal parts with bare wet hands. Make sure the work area is completely dry.
• Check your user manual to see if there are specific installation or safety instructions for your part or appliance. 
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.
• Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury. 
• If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it. 
• Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.

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Testing and replacement steps

Step 1: Access the tub to pump hose

1. Unplug the washer to cut off power.
2. Use a 1/4-inch nut driver to remove the screws at the back of the top panel.
3. Slide the top panel back, lift it off, and set it aside.
4. Drain any water left in the tub using a drain hose or bowl to catch the water.
5. Remove the detergent drawer, then use a T25 Torx driver to remove the screws behind the drawer.
6. Use a 1/4-inch nut driver to remove the screws at the top corners of the user interface panel.
7. Lift the locking tabs on the user interface panel using a flathead screwdriver, disconnect the wires, and set the panel aside.
8. Open the washer door and use the flathead screwdriver to remove the door boot spring.
9. Use the T25 Torx driver to remove the door lock screws.
10. Use the 1/4-inch nut driver to remove the screws at the bottom of the front panel, then lift the front panel off and set it aside.
11. Drain any remaining water from the pump housing using a drain hose, with a bowl or container to catch the water.
12. Use channel lock pliers to remove the retaining ring connecting the tub to pump hose to the tub.

Step 2: Test the tub to pump hose

1. Inspect the tub to pump hose for any blockages or clogs.
2. Look for any sections that may be collapsed, restricted, or clogged with debris.

If the hose is clogged, clear the blockage. If the hose is damaged or cannot be cleaned without damaging it, it will need to be replaced.

Step 3: Replace the hose

1. Use channel lock pliers to remove the retaining ring holding the hose to the drain pump housing.
2. Pull the hose away from the pump and remove it.

1. Transfer the retaining rings from the old hose to the new hose.
2. Use channel lock pliers to secure the new tub to pump hose to both the drain pump housing and the tub.

Step 4: Reassemble the washer

1. Set the front panel back onto the mounting hooks at the top of the washer frame.
2. Secure the front panel with the 1/4-inch screws you removed earlier at the bottom.
3. Reattach the door lock to the front panel using the T25 screws.
4. Press the door gasket back onto the front panel lip.
5. Install the door seal ring onto the door seal. Use a flathead screwdriver to gently help the ring into place if necessary, taking care not to damage the gasket.
6. Reconnect the interface wire to the user interface control panel and lock it in place.
7. Secure the user interface panel with the 1/4-inch screws and T25 screws.
8. Slide the top panel back into position and reattach it with the 1/4-inch screws at the back.
9. Reinsert the detergent drawer.
10. Plug the washer back in or turn the breaker back on.

Read more:  How To Replace A Washing Machine Drain Hose

Additional information

Thank you for reading! We hope this guide helped you get your washer working again.

If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos. 

If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.

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