Troubleshooting error code 1E on a Samsung top load washer

Is your Samsung top load washer displaying the error code 1E? Don’t worry, we’ve got you covered. This is a troubleshooting problem that you can fix yourself without the need for a costly service call, and we’re here to help!

If you find out that you need any replacement parts for your appliance while you’re troubleshooting, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

Important: The error code information provided in this article may not apply to your specific appliance model. The disassembly information is based on models starting with WA45H7 and WA422P. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.

What does the error code mean?

The error code 1E on a Samsung top load washer indicates a problem with the water level sensor. This part is responsible for detecting the amount of water in the washing machine during the wash cycle. This error can be caused by a variety of factors, such as a damaged or clogged sensor, faulty wiring, or a problem with the control board.

Safety precautions

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:

• Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.
• Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
• Take your time and don’t rush while working to prevent accidents and personal injuries.
• Work in a well-lit area so you can clearly see and access the interior parts.
• Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.
• Never work on internal parts with bare wet hands. Make sure the work area is completely dry.
• Check your user manual to see if there are specific installation or safety instructions for your part or appliance.
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.
• Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury.
• If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it.
• Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
• Turn off the water supply at the outlet before beginning repairs to any appliance parts that hold water. Have towels ready for any residual water in the system when removing parts.

Read more: How To Prevent And Remove Mold From Your Front-Load Washer

Tools and materials needed

• Multimeter
• Screwdrivers
• 10mm and 17mm nut drivers
• Pliers

Important: The specific tools required may vary depending on the model of your appliance and the type of fasteners used on it. Always consult the user manual or refer to any specific instructions provided by the manufacturer for the recommended tools for your appliance model.

Read more: 10 Washing Machine Tips to Get Stains Out

Troubleshooting steps

1. Remove the 6 screws holding the control panel assembly.
2. Carefully pull up to remove the control panel assembly.
3. Separate the pressure switch housing from the control panel assembly.
4. Locate the clip on the hose where the water level sensor is connected.
5. Release the clip, taking care not to tear the hose.
6. Inspect the entire hose for any damage, such as punctures, clogs, or bends. Replace the hose if it is damaged.
7. Visually inspect the water level sensor for any signs of damage or wear.
8. Check if the sensor wiring connection is disengaged or damaged.
9. Use a multimeter to measure the frequency at the blue and orange wire connectors of the water level sensor.
10. The expected frequency should be approximately 26.4 kHz without water (minimum 25.9 kHz).
11. Replace the water level sensor if it is defective.
12. Run a full test cycle to check if the error code 1E is resolved and the washer is functioning correctly.
13. If no issues are found with the hose or sensor and the error returns, replace the printed board assembly (PBA).

Read more: How to Decide What Water Temperature to Use for Laundry

Additional information

Thank you for reading! We hope this guide helped you get your Samsung washer working again.

If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos.

If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.

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