Troubleshooting error code E68 on a Frigidaire Affinity dryer

Encountering an E68 error code on your Frigidaire Affinity dryer can bring your laundry routine to an unexpected halt, but the good news is that it’s often something you can diagnose and fix yourself. In this article, we’ll help you resolve this issue and get your Frigidaire Affinity dryer back in action. Let’s turn that perplexing error code into a problem solved!

If you find out that you need any replacement parts for your dryer while you’re troubleshooting, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

The information in this article may not apply to your specific appliance model. We recommend consulting your manufacturer’s documentation or contact us with any questions.

Causes of the error

The Frigidaire Affinity dryer displays the error code E68 when one of the keys or buttons on the control panel is stuck in a closed or active position. This means that the dryer’s control system is receiving a constant signal from the stuck button, which can disrupt normal operation and prevent you from using other functions.

• Unresponsive controls: When a key or button is stuck, it can render the control panel unresponsive. You may find that pressing other buttons or trying to adjust settings has no effect.
• Inability to start or stop the dryer: The stuck button can prevent you from starting or stopping the dryer. Even if you press the appropriate buttons, the control system may not register the input due to the stuck button’s constant signal.

Troubleshooting steps

Follow these steps to begin the diagnostic process:

Step 1: Enter the function test mode to perform the key test

1. Make sure that the dryer is powered on and in standby mode.
2. Press and hold the “Select” and “Cancel” buttons simultaneously for six seconds.
3. The dryer will enter function test mode, and all the lights on the control panel will illuminate.

Step 2: Identify the stuck button 

1. Press each button on the control panel one at a time.
2. Observe the control panel’s response and check if any buttons are not functioning correctly or feel stuck.
3. Take note of the specific button that appears to be stuck or unresponsive.

Step 3: Free the stuck button

1. If a button is physically stuck, use a gentle touch and try to free it by pressing and releasing it several times.
2. After freeing the stuck button, repeat the key test by pressing each button again.
3. Observe if the previously stuck button now responds correctly and none of the buttons appear to be stuck.
4. Exit the function test mode and test the dryer’s operation as usual.

If the key struck code error still persists even after freeing the button, it indicates a problem with the electronic control. The electronic control will need to be replaced to resolve the issue.

Safety precautions

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind: 

• Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.
• Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
• Take your time and don’t rush while working to prevent accidents and personal injuries.
• Work in a well-lit area so you can clearly see and access the interior parts.
• Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.
• Check your user manual to see if there are specific installation or safety instructions for your part or appliance. 
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.

Replacing the control board

If the E68 error code persists even after freeing the stuck button, it indicates a problem with the electronic control. Follow these steps to replace the electronic control:

1. Unplug the dryer from the power outlet or turn off the circuit breaker supplying electricity to the dryer. This step ensures your safety during the replacement process.
2. Locate the screws or fasteners securing the control panel to the dryer’s top or front panel.
3. Use the appropriate screwdriver to remove these screws or fasteners, allowing you to detach the control panel from the dryer.
4. Carefully disconnect any wires or connectors connecting the control panel to the dryer’s internal components. Take note of their positions or label them to ensure proper reconnection later.
5. Locate the electronic control board, which is typically positioned behind the control panel.
6. Identify the wires and connectors connected to the faulty electronic control. Take note of their positions or use labels for easier reconnection later.
7. Carefully disconnect these wires and connectors from the electronic control. 
8. Take the new electronic control and align it in the appropriate position behind the control panel.
9. Connect the wires and connectors to their corresponding positions on the new electronic control. 
10. Carefully position the control panel back in place on the dryer, aligning it with the screw holes or fasteners.
11. Insert and tighten the screws or fasteners to secure the control panel to the dryer.
12. Plug the dryer back into the power outlet or turn on the circuit breaker to restore power.
13. Run a test to check for any problems. 

Additional information 

Thank you for reading! We hope this guide helped you get your dryer working again.

If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos. 

If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.

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